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Terminology and Language Resources Standardization Ergonomical Standardization Standardization of Application of Statistical Methods Service Standardization Credit Standardization Standardization of Social Responsibility and Sustainable Development Market, Opinion and Social Research   CNIS->Fundamental Standardization->Service Standardization   Service Standardization     Taking service activities as the object, service standardization encompasses all activities in different industries of the national economy. Service standardization regulates the service industry¡¯s market order, improves service quality, enhances the core competitiveness of service enterprises, and provides strong technical support for building of a harmonious society. Key areas of service standardization research at CNIS include: fundamental application research and standardization research in fields of policy and theory of service standardization, production service industry, consumer service industry, protection of comsumers rights, instructions for consumer products; research on the information sharing system of service standardization, evaluation system, attestation system and service standards implemention system. CNIS is responsible for research, development and revision of national and international service standards. It assumes the function of the secretariat of SAC/TC264 and the secretariat of China national committee for ISO/COPOLCO and representing China at ISO/COPOLCO.  China National Institute of Standardization (CNIS) has been devoting itself to research on service standardization since the mid-1980s and is one of the earliest institutions doing research on service standardization in China. CNIS has sponsored drafting of over 30 national service standards, pioneered in establishing the national system of service standardization, and worked out the first National Service Standardization Development Plan. CNIS has done a lot of consultation and training for the service industry and departments of local governments and enterprises since then. CNIS has made key contributions to promotion of service standardization in China.   Contact information:  Point of Contact: LIU Chengyang Address:  Room 904, Institute of Fundamental Standardization   China National Institute of Standardization No.4, Zhichun Lu Road, Haidian District, Beijing Post Code: 100088 Tel: 86-10-58811676 Fax: 86-10-58811679 Email: liucy@cnis.gov.cn

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